By experiencing the communication cycle first hand Im able to fully appreciate how effective it can be when used correctly.The way we communicate with people depends on the situation and the environment; there are different types of health and social care settings some of these include, residential nursing homes, hospitals, doctors surgery and schools and many more.
There are a huge range of people that use these services and we call these the service users, each service user has different needs that must be met. Health and social care professionals will communicate with service users, whether this is delivering news from a nurse to a patient or discussing a childs progress at a parents evening at school. Not only will you have interactions with the service users but you will interact with colleagues, visitors and there are many reasons to why you may need to interact with these people, whether its to discuss, inform or review situations. There are two main contexts of communication in health and social care; these are one-to-one and group communication. Chemistry Investigatory Projects For Class 12 Cbse Free Download. ![]() Facilitating Change In Health And Social Care Social Work Essay. ASSIGNMENT 1 EXPLORE COMMUNICATION SKILLS THE VARIOUS FACTORS WHICH INFLUENCE THE COMMUNICATION PROCESS UNIT 1: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS CATHERINE CARLIN Contents Introduction 3 1.1 4 1.3 8 1.4 9 2.1 12 Conclusion 14 Introduction In this assignment. There are health care and health system factors that affect costs. The theory of one-to-one communication was developed by Michael Argyle (1972) he described interpersonal communication as like learning to drive a car. When you drive a car you have to change your behaviour depending on what is happening on the road. He means that you have to watch what youre doing all the time, responding to everything by thinking them through first, and then constantly repeating this until you have reached your destination. He believed that when communicating with a person there is a cycle, this cycle contains six stages. Stage one, an idea occurs; this makes us think and assess the situation before we begin to communicate, we should think about what we are trying to say and send it in a clear and effective way. Stage two is where message is then coded; this is where we become aware of the different methods we could use in order to send our message. ![]() When we send the message in stage three we need to make sure that we have chosen the most effective communication method, and that we have used it in the correct way. The message has been has been received in stage four and the recipient has to process the message that has just been given to them. Stage five is when the service user must attempt to decode the message; this is a vital stage of the communication cycle if the message is decoded correctly assumptions could be made. Finally the message is understood and they are able to communicate back, now the cycle can begin anew. One-to-one communication is important in health and social care settings as it allows people to communication individually but also allows for confidentiality and privacy. I experienced Argyles communication cycle personally when I took part in a role play interaction that portrayed a young girl being told she was pregnant by an AE nurse. During the role play I acted as the teenage girl being told she was pregnant and my peer acted as the nurse telling her, we demonstrated effective communication as throughout there were no issues in decoding the messages, there were no misunderstandings and we were able to send the correct messages to each other.
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